Privacy Policy
1. Introduction
Skylnq ("we," "our," or "us"), operated by Bit By Bit Web Services Pvt. Ltd., is committed to protecting the privacy of our members, website visitors, and users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website skylnq.com, use our portal, attend our events, or engage with our services.
By accessing or using Skylnq, you consent to the practices described in this policy. If you disagree with this policy, please do not use our services.
2. Information We Collect
2.1 Personal Information
When you register, contact us, or use our services, we may collect: full name, email address, phone number, business name and category, business address, photographs taken at events, payment information (processed securely by our payment gateway partners), referral codes and referral relationships, and any other information you voluntarily provide.
2.2 Automatically Collected Information
When you visit our website, we automatically collect: IP address, browser type and version, device information, pages visited and time spent, referring website, and cookies and similar tracking technologies.
2.3 Information from Third Parties
We may receive information from payment processors (transaction confirmations), social media platforms (if you connect your accounts), and referral partners (referral source information).
3. How We Use Your Information
We use collected information to: process your membership registration and payments, provide and maintain our services including the member portal and landing pages, facilitate referral matching and networking connections, send you event invitations, newsletters, and service updates, improve our platform and user experience, process and track referral rewards and incentives, comply with legal obligations, and communicate with you about your account.
4. Sharing of Information
We do not sell your personal information. We may share information with: other Skylnq members (your profile information, business details, as part of the directory and referral matching), payment processors (Razorpay/Instamojo for payment processing), service providers who assist in our operations (hosting, email services), legal authorities if required by law or court order, and affiliated businesses with your explicit consent. Your profile information (business name, category, description, contact details) is visible to other Skylnq members through the portal and directory. This visibility is a core feature of the networking service.
5. Data Security
We implement industry-standard security measures including SSL encryption for data transmission, secure server infrastructure, restricted access to personal data, regular security audits, and encrypted storage of sensitive information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies
We use cookies and similar technologies to maintain your session, remember your preferences, analyze website traffic and usage, and improve our services. You can control cookie preferences through your browser settings. Disabling cookies may affect your experience.
7. Your Rights
You have the right to: access the personal data we hold about you, request correction of inaccurate data, request deletion of your account and associated data, opt out of marketing communications, withdraw consent for data processing, and lodge a complaint with the relevant data protection authority. To exercise these rights, contact us at hello@skylnq.com.
8. Data Retention
We retain personal information for as long as your membership is active or as needed to provide services. After membership termination, we retain data for up to 3 years for legal and business purposes, after which it is securely deleted.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies independently.
10. Children's Privacy
Skylnq services are intended for individuals 18 years and older. We do not knowingly collect information from children under 18.
11. Changes to This Policy
We may update this policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the revised policy.
12. Governing Law
This policy is governed by the laws of India, specifically the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (as applicable).
13. Contact Us
For privacy-related questions or concerns:
Skylnq (Operated by Bit By Bit Web Services Pvt. Ltd.)
Email: hello@skylnq.com
Address: Greater Noida, Uttar Pradesh, India
Phone: +91-XXXXXXXXXX