Refund & Cancellation Policy
1. 30-Day Money-Back Guarantee
Full refund within 30 days of payment if not satisfied. Email hello@skylnq.com with your name, registered email, and reason. Processed within 7-10 business days.
2. After 30 Days
Membership fees are non-refundable after 30 days. Services continue until membership expiry. Cancel anytime — no further charges.
3. Specific Situations
Duplicate payments: Refunded within 5-7 business days.
Service non-delivery: Partial refund if tier-specific deliverables are not provided within 45 days of promised timeline.
4. Non-Refundable
Fees after the 30-day period, referral rewards already paid, promotional memberships marked non-refundable, and memberships terminated for violations.
5. Refund Process
Email hello@skylnq.com with: full name, payment reference, and reason. Acknowledgment within 24 hours. Processing within 7-10 business days.
6. Upgrades & Downgrades
Upgrades: pay pro-rated difference. Downgrades: effective at next renewal.
7. Contact
Skylnq (Operated by Bit By Bit Web Services Pvt. Ltd.)
Email: hello@skylnq.com | Phone: +91-9811189442
B-107, Tower T3, NX One, Noida Extension, UP-201306